All Wheels Mfg. products have a lifetime warranty and are 100% guaranteed to work for you upon purchase. We accept returns or refunds only if purchased directly from us. For a refund, a product must be purchased directly from Wheels Mfg. and must be returned in new condition with original packaging and receipt. Email us (firstname.lastname@example.org) or call (1-800-361-8422) for a Return Authorization number. Freight charges to Wheels Mfg. are the responsibility of the customer.
We accept products purchased through Wheels Mfg. Authorized Resellers for exchange only. For refunds, please return the product to that Reseller. If the product was purchased from an internet seller or local bike shop, please return the product to them for exchange or refund.
Wheels Mfg will replace or refund defective products at our discretion.