Louisville, CO

Careers with Wheels Manufacturing

Yes this is the view we look at out our office windows here on the front range of Colorado.

At Wheels Mfg, bicycles are a passion and we believe America can still produce things. We provide innovative and problem solving products to thousands of shops worldwide and distribute our products through a global network of distributors. We produce a majority of our products in our facility right here in Louisville, Colorado. Louisville is close to everything great about living in Colorado and one of the best small towns in the country to live in, year after year. Miles of open space buffer us from larger cities and give us lots of room to ride, push strollers, and walk the dogs. Located in Eastern Boulder county, our state of the art facility boasts dedicated parking for bikes indoors and plenty of room in the lot for your Subaru. An hour away is mountains to explore and hills to conquer.

We are dedicated to expansion of our line of problem-solving products and we won’t be deterred from producing those products in the USA. We feel manufacturing in the cycling industry is much more than waiting for containers of cheaply produced foreign parts to come through the door to be repurposed into quality products that won’t last a lifetime. Many of the products produced within these walls when we opened in 1988 are still out there in use, every single day.

We live, sleep, and breathe bikes here at Wheels Mfg.  Bikes are more than just a passing fancy or a hobby, they are a way of life. If you love cycling as much as we, Wheels Mfg is looking for you!

Join Our Team

If you're interested in joining our team, check out current employment opportunities:

  • Customer Service/Inside Sales



You'll be happy to know that we also have an excellent benefits package including:

  • Medical
  • 401(k) Plan
  • Profit Sharing
  • Paid Time Off
  • Education Assistance
  • Industry discounting on cycling products


Equal Opportunity Employment

Wheels Mfg is committed to providing Equal Employment Opportunity for all applicants, regardless of race, religion, sex, national origin, citizenship, age, disability, veteran status, or marital status, and encourages applications from people of diverse backgrounds.

Position: Customer Service/Inside Sales

Wheels Mfg is expanding fast and seeking a highly motivated, sales result orientated, cycling industry experienced individual to work out of our headquarters in Louisville, Colorado.

Job Description:

Responsible for all customer service telephone calls, emails, and online product inquires. Resolve product discrepancies. Manage product returns, exchanges, and warranty issues. Process all retail and direct online orders, confirm shipments and deliveries for online orders. Develop, maintain, and increase relationships with recurring retail customers. Sales duties include direct marketing and sales efforts directed at retail bicycle shops, and attending tradeshows, open houses, and other various industry functions. Travel required.

 Key Responsibilities:

  • Communicate with customers via phone and email.
  • Review and enter new orders.
  • Resolve customer concerns and questions.
  • Assist customers with selecting proper items. 
  • Coordinate online orders, fulfillment, and shipment.
  • Resolve product returns, exchanges, and warranty issues.
  • Indentify revenue opportunities within assigned accounts and collaborates with marketing, product development, and management to increase sales to those accounts.
  • Use computer system to track information on order statuses and customer accounts.
  • Ability to multitask in a very fast paced environment. 
  • Skilled at handling a high volume of daily transactions.
  • Must be mature, dependable, and capable of working with minimal supervision.

Required Qualifications and Work Experience

Wheels Mfg needs customer service/inside sales people with high energy and a positive attitude and you must LOVE BIKES!

  • Comprehensive knowledge of bicycle components to include material, assembly, measuring, and tools associated with bicycle components. 
  • 5-7 years of inside sales experience at retail shop level, cycling manufacturer, or cycling based distributor. 
  • Clear and concise diction for telephone conversations.
  • Professional and positive demeanor at all times.
  • MS Outlook for email, managing tasks, calendar alerts.
  • Ability to maintain a sales and marketing calendar schedule without supervision a must.
  • Must be an excellent team player
  • Excellent written communication skills for emails and letters.
  • High school diploma or GED, college level English and business courses a plus.
  • Physically carry supplies up to 30 lbs.
  • Valid Co drivers license and access to reliable vehicle during the day.
  • Must be willing to travel regularly, both domestic and overseas.
  • Background checks required.

 Compensation and other info:

  • Position is full time only and start date is Jan 1, 2016 at our Louisville, Colorado headquarters.
  • Pay $16-$18/Hr DOE
  • Benefits.  Paid time off, health insurance options after 6 months employment, retirement plan with matching benefits after 1 year employment.

 Please submit resume and a brief cover letter to wheelsmfghr@gmail.com

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