Louisville, CO

Careers with Wheels Manufacturing

Yes, this is the view from our location here on the front range of Colorado.

At Wheels Mfg, bicycles are a passion and we believe America can still produce things. We provide innovative and problem solving products to thousands of shops worldwide and distribute our products through a global network of distributors. We produce a majority of our products in our facility right here in Louisville, Colorado. Louisville is close to everything great about living in Colorado and one of the best small towns in the country to live in, year after year. Miles of open space buffer us from larger cities and give us lots of room to ride, push strollers, and walk the dogs. Located in Eastern Boulder county, our state of the art facility boasts dedicated parking for bikes indoors and plenty of room in the lot for your Subaru. An hour away is mountains to explore and hills to conquer.

We are dedicated to expansion of our line of problem-solving products and we won’t be deterred from producing those products in the USA. We feel manufacturing in the cycling industry is much more than waiting for containers of cheaply produced foreign parts to come through the door to be repurposed into quality products that won’t last a lifetime. Many of the products produced within these walls when we opened in 1988 are still out there in use, every single day.

We live, sleep, and breathe bikes here at Wheels Mfg.  Bikes are more than just a passing fancy or a hobby, they are a way of life. If you love cycling as much as we, Wheels Mfg is looking for you!

Join Our Team

  • Senior Product Support Specialist
  • Contract Graphic Designer

 

Benefits

You'll be happy to know that we also have an excellent benefits package including:

  • Medical
  • 401(k) Plan
  • Profit Sharing
  • Paid Time Off
  • Education Assistance
  • Industry discounting on cycling products

 

Equal Opportunity Employment

Wheels Mfg is committed to providing Equal Employment Opportunity for all applicants, regardless of race, religion, sex, national origin, citizenship, age, disability, veteran status, or marital status, and encourages applications from people of diverse backgrounds.

 


SENIOR PRODUCT SUPPORT SPECIALIST

On site in Louisville, Colorado (required location)

Wheels Manufacturing, a major U.S. manufacturer of bicycle repair parts, is seeking a senior product support professional to provide superb product support for bicycle stores and other customers through telephone calls, emails and online inquiries. Developing, maintaining, and growing relationships with recurring bicycle store customers is a must!

Key Responsibilities:

  • Clear, effective and timely communication with customers via phone and email
  • Resolving customer questions and concerns
  • Assisting customers with selecting the right products for their needs
  • Resolving product returns, exchanges and warranty issues
  • Using software and web-based systems for high-level customer communication and product information tracking and data analysis
  • Handling fluctuating high volume of daily communication and transactions
  • Showing maturity, dependability, professionalism, independence and self-motivation in work
  • Putting our customers first!

Qualifications:

  • Comprehensive knowledge of bicycle components, to include material, assembly, measuring and tools associated with bicycle components
  • 5+ years of product support experience at a cycling manufacturer or cycling based distributor (retail sales associate experience does not qualify)
  • Associate’s degree required; Bachelor’s degree preferred
  • Excellent professional written and speaking communications skills
  • Intermediate Microsoft Office skills and demonstrated ability to learn new systems’
  • Lift and Carry up to 30 lbs.
  • Valid drivers’ license and access to a reliable vehicle during the day

Compensation and Benefits:

  • $48,000-$62,000 annually, DOE
  • Health insurance for employee 75% subsidized 1st of the month following 60 days of full-time employment
  • Retirement savings plan (IRA) participation available after 12 months of full-time employment


To apply, please send your resume to hrkelly@wheelsmfg.com.


Contract Graphic Designer

Wheels Manufacturing is looking for a contract graphic designer for project work.

We need a graphic designer who is:

  1. Local to the Boulder area, and can perform some work on site at our Louisville, CO location
  2. Experienced with photography and design showcasing industrial products
  3. Has the ability to generate designs for print and digital needs
  4. Has a high level of expertise with Adobe Suite of design tools


Please contact us to provide your website or portfolio and information to hrkelly@wheelsmfg.com.